Terms and Conditions*

1. Your pre-order discount can only be claimed upon receipt of payment in our bank account. Upon submission of this pre-order you will receive notification from CLW with invoice and payment details. Upon receipt of your payment, you will receive regular updates as to arrival of your item. 

 

2. If you have opted for the layby option, you are required to clear the remaining balance within 2 months of receiving notification of the arrival of items at CLW. Should you not clear the remaining balance within this timescale, you will not be able to claim the discount and our usual layby terms apply which can be found on our website at www.clwafrica.com. 

 

3. Prices quoted on the website and those quoted in this offer are exclusive of delivery costs. Items can be collected from our locations in Windhoek or Walvis Bay. Delivery to other locations will incur additional charges. 

 

4. Shipping delays are common and have become more frequent in recent years. CLW cc does not accept any liability arising from shipping delays. 

 

5. Should the item that you have purchased not arrive for any reason, you will be eligible for a refund of the amount you have paid via bank transfer only. No cash refunds will be given. 

6. Please ensure that you provide the correct contact details in email and cellphone number boxes in this form as without the correct details we will not be able to contact you. 

7. Please use your cellphone number or invoice number as payment reference when making payments to us as otherwise there may be delays in allocating payments to your account.